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Junior IT Support Technician Intern

Referencia: #62022

Localización: Barcelona

Our client is a young, fast-growing international business school offering collaborative executive education with the UCAM and UCAV universities.
Our international community is characterized by diversity and a humanistic business approach, empowerment and transformational leadership.
Innovation and a human approach to business are the core values of our training.

We are currently looking for a professional for the position of Junior IT Support Technician Intern to join our Systems & I+D Department.

Responsibilities of the role include:

  • Internal HelpDesk: Identify internal incidences and prioritize them by impact.
  • Monitor the status of the school’s network system.
  • Management of user accounts and permissions.
  • Setup for end-users (install OS, requested applications, updates, etc.).
  • Maintain IT strategies.
  • Keep an active communication with the staff and provide technological support.
  • Keep the IT devices maintenance report updated.
  • KPI oriented.

Required Experience and Skills:

  • Bachelor´s degree in a related field.
  • English proficiency, minimum B2 level (Spanish native preferable).
  • 1-2 years experience as IT Support/ HelpDesk.
  • Ability to communicate cross-functionally with the rest of the department to improve performance and processes.
  • Ability to prioritize and manage multiple tasks.
  • Proactive.
  • Autodidact.

It will be appreciated:

  • Networking knowledge.
  • Hardware maintenance experience.
  • HelpDesk Systems experience.
  • Experience in Management of Microsoft 365.
  • Knowledge of Dynamics 365 CRM.
  • Minimum of experience in LMS (Moodle).

Who you are:

  • A creative mind with an ability to suggest improvements.
  • Passion for technologies with a global mindset.
  • You are a strong team player.
  • Willing to learn and share knowledge.
  • Analytical and problem solver.

What’s on offer:

  • Stable job and career development (starting date immediately).
  • 6-month agreement/contract with the possibility to grow into a full-time job position/agreement.
  • Part time, from Monday to Friday.
  • A positive and international working environment.
  • Work with a highly dynamic, young, and international team.
  • Salary based on experience and skills.
  • Opportunity to grow and make a difference: this year we are twice as big as the previous one, therefore, working with us is not static but progressive.